Privacy policy

The controller is CHARITO 1953 GROUP S.L., tax ID B42717157, with registered office at Ronda Sud, 17, 17600 Figueres (Girona), Spain. Contact us at info@charito1953.com.

We may process data you provide when contacting us, requesting information, making a reservation or using our services, such as your name, contact details, preferences and message content. We may also process technical browsing data in accordance with the Cookie Policy.

We request only data that is adequate, relevant and limited to what is necessary for each purpose. We do not request special-category data or children’s data through this website. If you voluntarily send additional information, it will be processed only where necessary to handle your request and in accordance with applicable law.

As a general rule, we obtain data directly from the individual through forms, email or interactions with the website. We do not make decisions producing legal or similarly significant effects based solely on automated processing, and we do not profile people using data collected on this website.

We process data to manage and respond to requests, provide and improve our services, manage reservations and orders, keep the website secure, send communications where consent has been given and comply with applicable legal obligations.

The legal basis may be performance of a contract or pre-contractual measures, consent, compliance with a legal obligation or our legitimate interest in responding to requests and maintaining security. We retain data for as long as necessary for each purpose and then block it for statutory liability periods.

Data may be processed by providers of technology, hosting, communications or management services, acting on our instructions and with the required safeguards. We do not sell personal data. Where an international transfer is necessary, we apply the safeguards required by data-protection law.

You may request access to, rectification or erasure of your data, restriction of or objection to processing, withdraw consent and request portability where applicable. You also have the right not to be subject to a decision based solely on automated processing where applicable. To exercise your rights, email info@charito1953.com and state your request; we may ask for information to verify your identity. We will respond without undue delay and generally within one month, which may be extended by two further months where justified by complexity or the number of requests.

If you believe processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es), without prejudice to contacting us first so that we can try to resolve it.